Lombard Odier is delighted to have received the WealthBriefing European Award 2026 for best customer‑facing digital capabilities in private banking, acknowledging the strength and sophistication of our digital offering.
Presented in London on 19 March, this accolade stands as a testament to our commitment to shaping the next generation of digital solutions designed to empower our private clients through seamless, intuitive, and future‑ready tools.
Setting a new standard in digital client experience
This recognition celebrates the collaborative effort across Lombard Odier to design and refine My LO, our flagship e-banking platform. From the outset, we anchored the development of the platform in deep collaboration around a shared ambition: to build a next‑generation digital experience that responds directly to our clients’ evolving needs.
With an emphasis on personalisation, intuitive navigation, and real-time portfolio insights, My LO evolved to better support our clients in navigating and managing their wealth with confidence and clarity.
From the outset, we anchored the development of the platform in deep collaboration around a shared ambition: to build a next‑generation digital experience that responds directly to our clients’ evolving needs
“Our strongest outcomes are achieved when cross-functional teams unite to align innovation seamlessly with client priorities and operational excellence,” explains Geoffroy De Ridder, Head of Technology and Operations. “By combining advanced technology with AI-enabled capabilities, the platform supports informed decisions while maintaining the high standards of quality and security our clients expect.”
The judges highlighted Lombard Odier’s unique ability to “combine high-touch private banking with cutting-edge digital innovation”, noting that its client‑centric, tech‑enabled approach “sets the benchmark for digital transformation in European private banking.”
My LO reflects Lombard Odier’s philosophy of digital innovation: a deep commitment to our clients, a constant drive to innovate
My LO: designed around clients’ priorities
My LO reflects Lombard Odier’s philosophy of digital innovation: a deep commitment to our clients, a constant drive to innovate, and the conviction that when technology and business advance together, we redefine the standards of digital wealth management.
With My LO, clients can access their portfolios, explore asset allocation, and review detailed investment information within a single, secure digital environment. Beyond monitoring investments, the platform facilitates a full range of everyday banking and wealth management interactions – from payments and digital document signing to secure authentication and fully digital onboarding – ensuring consistency and efficiency across channels.
This WealthBriefing European Award reinforces Lombard Odier’s position as a trusted partner, delivering digital capabilities that evolve with our clients’ needs and providing clarity and confidence in an increasingly complex financial landscape
A culture of excellence driving innovation
This achievement also reflects the Bank’s culture of high performance and collaborative excellence. Lombard Odier’s independent governance, led by its Managing Partners, guarantees decisions remain anchored in the Bank’s long-standing values: Excellence, Innovation, Respect, Integrity, and One Team.
By bringing together expertise across our business, operations, and technology teams around a clear and unifying purpose, Lombard Odier ensures that each initiative, operational refinement, and technological advancement ultimately enhances the client experience with uncompromising quality.
This approach has been instrumental in shaping and continually advancing our proprietary platforms such as G2/GX and My LO, merging technological sophistication with a clear client focus.
This WealthBriefing European award reinforces Lombard Odier’s position as a trusted partner, delivering digital capabilities that evolve with our clients’ needs and providing clarity and confidence in an increasingly complex financial landscape.
About WealthBriefing
WealthBriefing is a high-calibre, independent website offering news and analysis covering private wealth management, including strategic and structural changes in the sector, fund management and regulatory developments. With teams based in New York, London, Singapore, Switzerland, South Africa, and Malaysia, the company is one of the benchmark media groups in the financial industry.
The annual WealthBriefing European Awards recognise the industry’s most innovative and outstanding firms, teams, and individuals. Designed to highlight excellence across different specialisms, these awards are judged by a prestigious panel of independent experts who assess firms on their innovation and performance over the past year.
Frequently asked questions about My LO, Lombard Odier’s e-banking platform
My LO is Lombard Odier’s e-banking platform, designed to deliver a seamless, secure, and personalised digital banking experience. It brings together portfolio visibility, banking services, and investment insights in a single environment, helping clients manage their wealth more effectively.
My LO offers clients an all-in-one solution for managing their wealth on a day-to-day basis:
- View portfolio insights and asset allocations in detail.
- Execute payments and transfers easily, including international transactions.
- Digitally sign and store documents with the My LO Sign app.
- Stay informed with market data, financial analysis, and investment insights.
- Set customised notifications for important updates.
Together, these features provide clarity, control, and seamless interaction with clients’ wealth.
Security is a top priority at Lombard Odier. My LO uses advanced cryptographic technologies, multi-factor authentication, and biometric recognition on supported devices. The My LO Sign app adds a second verification layer for approving payments, transfers, and document signatures, ensuring that all client actions are securely validated.
Yes. My LO supports international payments in CHF, EUR, USD, and GBP. All transfers to new beneficiaries or abroad require secure confirmation via the My LO Sign app, providing an additional layer of protection for cross-border transactions.
My LO centralises all documents in one secure hub. Clients can view, download, and digitally sign documents. Notifications alert them when a new document requires attention, and completed documents are securely stored for future access.
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