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Our corporate culture

"A leader must be able to bring about change with conviction, pride, enthusiasm, and authority. That is the challenge faced by every company."
 
No company, no matter how venerable, can exist without the women and men working for it.
 
At Lombard Odier Darier Hentsch, we understand that our employees are a precious resource. Our corporate culture is accordingly respectful of individuals and geared to creating the conditions in which their talents can flourish. With the merger of Lombard Odier and Darier Hentsch in 2002, the culture that links together our bank, its management, its teams, and each and every one of its employees has now been described in precise terms. Three pillars, or core concepts, have been identified - Responsibility, Reputation, and Results - and the attitudes and reflexes appropriate to each have been determined:
 

A sense of Responsibility that calls for exemplary conduct 

We accept our responsibilities, we delegate as necessary, and we are able to come to firm decisions. That is how we live out the core concept of Responsibility. The key reflexes associated with this concept are:

  • We formulate clear and demanding targets with deadlines and control criteria
  • We delegate real responsibility in keeping with the principle of subsidiarity
  • We communicate and implement our decisions speedily
  • We refuse to accept indifference and inertia

A Reputation that inspires confidence

We protect and enhance our clients’ reputations, as well as those of our bank, our colleagues, and our co-workers. This is what we mean by the core concept of Reputation. These are the practical reflexes associated with it: 

  • We know our company, its values, its products, and its services
  • We are confidently realistic and geared for action
  • We conduct discussions openly, and in a constructive and respectful manner
  • We foster impeccable professional ethics
  • We stand together in defense of decisions made

Results that demand initiative 

We achieve the results expected by all our partners with an ever-watchful eye to commercial viability. These are the practical reflexes associated with that concept: 

  • We expect professionalism and commitment from ourselves and others
  • We seek added value for client and/or bank in each action taken
  • We promote initiative and learn from our mistakes
  • We favor simple solutions
  • We give both positive and negative feedback